A. TicketSource.com has been in business since 1990. We are a reliable, family-owned business, in good standing with the Better Business Bureau (BBB).
A. We protect the security of your information during transmission by using Secure Sockets Layers (SSL) software, which encrypts the information you input to prevent theft of your information or identity.
A. Yes, we may have tickets for events that are not offered online. Please contact us to request tickets for any event not listed on our website.
A. If you purchased tickets from the same line item, your tickets will be together unless otherwise stated in the notes section.
A. Most events require everyone to have a ticket to enter. There may be some exceptions, so check the venue's official policy.
A.In most cases, parking is not included with the price of tickets.If parking is included in the price, it will be noted on the description.Parking is available for purchase for most events.
A.Please treat your tickets as cash and keep in a secure location.Most tickets are not able to be replaced if lost of stolen.
A. We accept all major credit cards and debit cards for online purchases including: American Express, Discover, MasterCard & Visa. If you wish to pay with cash, paypal money order or wire us the money, please contact us for assistance. We do not accept checks or foreign currency.
A: Paperless tickets are a new way of ticketing where no physical printed ticket is received by the customer. If you purchase paperless tickets from Ticketsource.com, our representative will meet you on the day of your event and escort you into the venue. You will be given printed seat location vouchers upon entry. Our representative will contact you after purchase to discuss the time and place of meeting at your venue.
A. We request tax as required by law. Many events occurring within the State ofTexasare subject to the local state sales tax. College sports, fund raisers, and high school sports are exempt from sales tax.
A: We typically confirm web orders within two (2) business days of when you place your ticket request. The only exception may be during holidays or peak traffic seasons. If you do not receive email confirmation within two (2) business days please contact us.
A. Please only order tickets after you are sure that you want them and have read and understood all of TicketSource.com's Terms & Conditions. Also make sure the tickets you order are for the correct event and event date. Once an order is placed you cannot cancel your order. If you order incorrectly, if your plans change or if your ability to attend an event changes, you may not change or exchange your tickets. After an order is placed, we do not provide refunds, cancellations or exchanges. Read more at our Terms & Conditions.
A. Details of our Guarantee & Return Policy are listed in our Terms & Conditions.
A. Provided the tickets have not already shipped, you may be able to change the shipping address on your order. You may be required to fax us an authorization letter which includes a photocopy of your driver's license and credit card. Please contact us immediately to request a change of shipping address.
A. Your tickets will be shipped to you via the method you selected as soon as they are available. For online orders tickets are typically shipped within one (1) business day of when your order is confirmed. Tickets for an event several months in the future are likely to ship once your event is closer.
A. Tickets are shipped via FedEx. Your tickets will be shipped to you via the method you selected as soon as they are physically available to us. FedEx does not deliver to P.O. Boxes, so please provide a physical street address where someone will be available to receive the package. Make sure to include your name and the company name if you are shipping to your business address. If you need delivery to a rural area, verify whether FedEx can deliver in time before ordering.
A. If you believe you received the wrong tickets or quantity of tickets, first check your TicketSource.com Order Confirmation invoice. See if the tickets listed on the Order Confirmation invoice match what you received. If there still is a problem, please contact us.
Q. Do the listed ticket prices differ from face value?
A. The price you pay for tickets may be substantially higher than face value, which is the price printed on the ticket.Our pricing is reflective of the cost in obtaining tickets to premium and sold out events.
A. Each venue is unique, so the number of rows varies by location. You can contact the venue directly for details.
A. For a list of prohibited items, please check the venue's official website.
A. Event dates and times are listed on most events and printed on the tickets. Start times are always subject to change. It is your responsibility to check with the event sponsor and venue for any possible changes in date and time prior to the event. If you are unable to locate that information, then please contact us.
A. We have one retail location in the DFW Metroplex. Our Dallas office is located at 5516 E Mockingbird Lane, Suite 100. Conveniently located east of Central Expressway between Central Expressway and Greenville Avenue.
Q. What are TicketSource.com's office hours?
Please visit our Contact page for our business hours. We also have special scheduling around holidays and major events.
Q. How do I contact TicketSource.com?
Please visit our Contact page for information on contacting us by phone or email.
Q. How can I get updates on events in my area or learn about TicketSource.com specials?
A. Sign up to receive TicketSource.com email alerts. These informative emails give you the latest info and discounts on hot events in your area. Also follow TicketSource.com on Facebook and Twitter to receive real-time news, discounts, and special offers.
This site is fully secured via SSL. With additonal site security and scanning provided by Trust Guard, McAfee and Starfield.
All tickets 100% authentic and valid for entry!
Tickets will arrive in time for your event.
All seats are side by side unless otherwise noted.
Full refund for events that are canceled and not rescheduled.