The Halls

The Halls is a council run facility located in the centre of Norwich. The Halls is an events and performance space.

The Halls is the largest remaining friary complex in the UK and is perfectly suited to a wide range of events. From concerts, trade fairs, corporate meetings, film sets or your perfect wedding day.

We have a number of different venues from the largest and best known, St Andrew's to the intimate setting of The Crypt or Becket's Chapel.


TERMS & CONDITIONS FOR BUYING TICKETS FOR SHOWS (THE HALLS)
Please check your ticket at the time of purchase. By accepting this order and buying your ticket(s) and attending this/these event(s) you are accepting the following Terms & Conditions and agreeing to be bound by them and to comply by all applicable laws and regulations. 

• Please arrive at least 20 minutes in advance of event start times if you are collecting tickets on the door.
• The management reserves the right to refuse admission. The management reserves the right to alter or amend the programme as necessary as a result of unforeseen circumstances.
• The number of wheelchair positions is strictly limited so wheelchairs users should check with the Box Office for availability prior to booking so a place can be reserved for you. If your mobility requirements necessitate someone to accompany you, we can offer a complimentary ticket for your companion.
• No photography or recording of shows is allowed.
• Possession of a valid ticket authorises admission of the holder to the auditorium immediately before the performance begins but once the performance has begun the following applies. To avoid disturbing the audience and performers, latecomers will not be allowed access to the auditorium until a suitable point in the performance designated by the company, which may not be until the interval.
• Providing we are contacted, in writing, at least 24 hours before an event we will issue you with a credit against future purchases, less an administration fee of £1.50 per ticket. We are not able to offer credits for paid for workshops or classes.
• Refunds can only be made on the very rare occasion that a performance is cancelled.
• Once purchased, tickets cannot be refunded, unless the event is cancelled. All tickets will be offered subject to availability at the time of booking.
• The Halls and Norwich City Council accepts no responsibility for possessions lost or stolen on the premises.
• Unless otherwise indicated, all graphics, logos and commercial markings are registered trademarks. You may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify any Trademarks in any way, including in advertising or publicity pertaining to or distribution of materials, without prior written consent.
• The health, safety and wellbeing of our staff and other audience members is our priority. We reserve the right to refuse admission or ask you to leave for behaviour which we feel is likely to cause damage, injury or annoyance, or if you don’t respond to our reasonable requests. No refunds will be offered in this circumstance.
• Smoking, including e-cigarettes, is not permitted anywhere in our buildings (unless for artistic purposes only)
• Event management reserve the right to make changes to these Terms & Conditions at any time without prior notice.

​Due to the uniqueness of ​The Halls, we cannot guarantee unrestricted views from the ​seats sold in the North and South aisles. These seats are sold unallocated and at a slightly reduced rate than those ​seats in the stalls and tiered seating. We are not responsible for seats purchased with a restricted view and therefore cannot provide any form of refund.