TicketSource’s data protection compliance has been assessed against the Singapore Personal Data Protection Act (PDPA), and we have confirmed that we meet the requirements of this regulation. Please note the following clarifications:
Overseas Data TransfersThe TicketSource servers are located in the United Kingdom, and our Sub-Processors are located in the United Kingdom, Europe or the United States. When using TicketSource, your personal data will be transferred overseas to these stated locations. We ensure that your personal data is protected in accordance with Singapore’s data and security standards.
How to make a complaintIf you are unhappy with how TicketSource has processed your personal data, you may, in the first instance, contact our Data Security Officer by emailing
[email protected]If you remain dissatisfied, then you have the right to complain directly to the Personal Data Protection Commission Singapore:
https://www.pdpc.gov.sg/complaints-and-reviews