TicketSource’s data protection compliance has been assessed against the Australian Privacy Act 1988, and we have confirmed that we meet the requirements of this regulation and its Australian Privacy Principles. Please note the following clarifications:
The TicketSource servers are located in the United Kingdom, and our Sub-Processors are located in the United Kingdom, Europe or the United States. When using TicketSource, your personal data will be transferred overseas to these stated locations. We ensure that your personal data is protected in accordance with Australian security standards.
If you are unhappy with how TicketSource has processed your personal data, you may, in the first instance, contact The Data Security Officer by emailing [email protected]
If you remain dissatisfied, then you have the right to complain directly to the Office of the Australian Information Commissioner (OAIC):
If you're unable to find the answers to your questions, please get in touch.